OUR QUALITY STANDARDS
At Gargour Shipping Company, we are committed to maintaining the highest quality standards in all our operations. Whether we are operating in line with ISO 9001:2015 or the FONASBA Quality Standard, our team follows strict protocols and procedures to ensure that our services are of the highest quality. We place great emphasis on continuous improvement and innovation to meet the evolving needs of our clients. Our commitment to quality is demonstrated through our adherence to international standards, as well as through our dedication to providing exceptional services to our clients.
Our Quality Management System is certified in compliance with ISO standard 9001:2015.
The system reduces the possibility of non-conforming services and maintains an efficient system of risk analysis and management
TRUST has always been our motto. The quality of service we provide to our wide range of clients is the guarantee for our continued business success.
Team Work: We work together as a team to achieve the highest quality for the benefit of our clients and employees.
Reliability: Our attitude towards our clients is to meet their expectations and wishes at any time and at any place.
Uniformity: Being able to perform the task assigned to us correctly the first time, and every time.
System: An effective quality management system has been established to provide our services to meet clients’ requirements with global quality standards while maintaining all local and international applicable regulatory and professional standards.
Training: Ongoing training and education programs are provided to the employees to assure their full implementation of the company's policy and objectives, that they are able to perform their duties effectively, and to keep abreast of the latest related industry developments.
FONASBA QUALITY STANDARD
Launched in October 2007, the Federation of National Associations of Ship Brokers and Agents (FONASBA) Quality Standard is designed to assist ship owners and operators to identify those agents and brokers who are well-founded, professionally run, and demonstrate a tangible commitment to quality.
Gargour Shipping Company was awarded the FONASBA Quality Standard for Ship Agents & Brokers, in December 2020, the first company in Jordan to be awarded this certificate and currently the only one listed under FONASBA’s accredited companies in Jordan.
The award is a testimony to the quality standards that Gargour Shipping Company has maintained since its establishment and to the commitment of its management towards ethical and professional industry standards.